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  VB Palm 2.0 Vape Vitals
Manufacturer VB
Style Portable
Charging Time 45 Minutes
Method Direct Draw
Warranty 1 Year
Replacement Parts Coming Soon
MSRP 54.99

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Brief Overview

The VB Palm 2.0 is one of the smallest vaporizers on the market. The Palm 2.0 uses a combination of radiant and convection heating, all in a package that is smaller than the palm of your hand. Squeeze the battery in, and the Palm heats up in a three seconds.

See User Guides below for full usage information.

Using Your Palm 2.0

A: The Palm 2.0 was created to simplify the portable vaporization process, and this ease of use is part of the reason its such a popular vaporizer. Definitely read the User Guide on the left, but here is a quick rundown:

Charge your Palm 2.0 Batteries With the included AC adapter and ensure you have a full charge. Insert a battery into the Palm, positive side first.

Load your blends into the trench. The Palm 2.0 likes a medium to fine grind whose particles are larger than the holes in the mouthpiece screen.

Squeeze the battery in and begin using 3 seconds later. Do not pull too hard, but gently sip from the mouthpiece for best results

A: The Palm 2.0 like medium to fine grind. Make sure the grind level creates particles that are slightly larger than the holes in the mouthpiece screen. Do not load tightly, it could damage the screen.
A: The Palm 2.0 will reach its set temperature within 3 seconds.
A: Nope, the Palm 2.0 has a fixed temperature, so there is no temperature control.
A: The two factors that will determine vapor quality are grind quality/consistency and draw rate. Vary both of them and see how it effects vapor quality. Finer grind quality will expose more surface area, allowing more blend to be vaporized at once. Adjusting your draw rate will also have a slight effect, but its recommended to have a slower draw rate, so don’t vary that too much.
A: The Palm 2.0 was designed for aromatic blends only.
A: The AC adapter is set for 100v to 240v, but you might need an outlet adapter for use outside of North America.
A: The Palm 2.0 has a fixed temperature of 375°F or 190°C.
A: 375°F or 190°C.
A: The three main factors that will determine vapor quality are oven temperature, grind quality/consistency, and draw rate.

A: There is no temperature readout on the Palm 2.0, the temperature setting is fixed @ ~ 375°F or 190°C
A: The heating chamber is stainless steel surrounded by plastic and ceramic, and the mouthpiece is plastic.
A: Stainless Steel
A: The Palm 2.0 has a top end temperature of ~ 375°F or 190°C, so you should not have any over-heating whatsoever.
A: Most owners report that only filling the heating chamber to the top of the trench is sufficient. Loading more, or tightly loading the blend did not produce optimal vapors. Also, loading too tightly could damage the heating element/screen.
A: Stirring is not recommended, as it could damage the screen. If you need to stir, simply shake the Palm 2.0 and it should rotate the blend that is exposed to the screen.
A: Yes! Power is only applied to the heating element when you squeeze or push the battery into the unit. As soon as you let go, the battery is pushed out, cutting power instantly.

As a general safety rule, do not leave the Palm 2.0 unattended while powered on.

A: The screens are unique, and created specifically for the Palm 2.0. Contact VB if you need replacements.
A: Yes, the battery is replaceable with the Palm 2.0
A: Yes, you know we’ve got you covered! NiMH replacement batteries.
A: VB recommends the batteries be charged for no longer than 8 hours. Set a timer to remind you to remove the batteries from the charger.
A: All battery technologies are affected by the cold, try and keep the Palm 2.0 warm, close to the body or near a moderate heat source for best operation.
A: There is a battery indicator on the screen that shows the current level of the battery, measured graphically in battery bars.
A: The Palm 2.0 takes just 2-3 hours to fully charge the battery.

Cleaning & Maintenance

A: It’s important to check your Palm 2.0 and its parts periodically to ensure peak performance.

Always unplug the vaporizer from the electrical outlet and allow to cool COMPLETELY before cleaning, 30 minutes should be sufficient.

You can use a can of compressed air to spray in those places that are hard to reach. Also, you can use a simple cotton swab lightly moistened with Rubbing Alcohol. Lightly moisten the cotton swab while being careful not to over-moisten to avoid any liquid leeching into the unit and causing damage to the electronic parts. Be careful while using any liquids with your VB Vaporizer as any damage to electronic parts due to liquids will void any warranty on your product. Rub the lightly moistened cotton swab on any soiled areas to clean the device, this should help you clean your unit.

Always make sure your vaporizer is COMPLETELY dry before plugging it back in to charge.

Do not attempt any internal or external repairs to your unit as doing so may cause fatal injury – or worse – void your warranty! (Please contact us if you feel something is wrong with your vaporizer.)

A: Its important to check your Palm 2.0 and its parts periodically to ensure peak performance.

Pay close attention to the heating chamber, and if soiled, use a cotton swab that is lightly damp with isopropyl alcohol to clean. USE CAUTION! Do not allow any alcohol into the unit.

The screen above the heating chamber will take the most buildup. Check it often.

A: It is okay to soak the screens in alcohol, while washing the plastic top cap, extension tube, and mouthpiece in warm soapy water. You may clean the heating chamber with isopropyl alcohol.
A: The screen directly above the heating chamber will take the majority of the buildup and will need to be cleaned more often than any other part.
A: The batteries and screens are replaceable on the Palm 2.0.
A: The Palm 2.0 comes with a scraper-brush and a cleaner tool. Additionally, you will need cotton swabs and isopropyl alcohol depending on the level of buildup.

Ordering – Returns – Warranty

A: 1 Year. Full information is available on the ‘Warranty’ tab.
A: Not at this time.
A: VB handles all the warranty requests and service for the Palm 2.0.

If you have any other questions about the Palm 2.0 vaporizer, please contact us!

Vapor PathStainless steel, plastic

Product Dimensions 1.13in x 1.38in x 1.13in (2.85cm x 3.5cm x 2.85cm)
Package Dimensions 5in x 4in x 1.15in (12.7cm x 10.2cm x 2.92cm)
Product Weight .081lbs (0.08kg)
Package Weight 0.45lbs (0.04g)
Power Source Li-Ion AA Battery
Replaceable Battery Yes
Charging Options 100v-240v AC charger (Included)
Heating Element Stainless Steel Mesh Screen
Warm-Up Time 3 Seconds
Vapor Delivery Method Direct Draw
Country of Manufacture China
Warranty 1 Year Ltd.

Included with Purchase:

  • Palm 2.0 Vaporizer
  • AC Battery Charger
  • 2x Palm AA Batteries
  • Flavor Tip
  • Clear/Unflavored Tip
  • Scraper Brush
  • 4mm Chenile Stick
  • Palm Pamphlet

Palm 2.0 User Guides

*Adobe Reader or PDF viewer Required

Getting the Most Out of Your Palm 2.0

  • In between cleanings, the screen inside the top cap might incur some buildup, causing it to be sticky. If you are having trouble removing the screen, its time to soak in warm water to loosen. Once free, soak the screen in isopropyl alcohol, and the plastic again in warm soapy water to remove any remaining buildup.
  • Empty your used chamber as soon as possible after use, this will cut down on buildup.
  • Use caution not to blow back into the mouthpiece. This could cause vapor particles to travel into areas they don’t belong.
  • If you aren’t getting exactly the vapor quality you are after, look at adjusting any and/or all of the following variables until you find your sweet spot.
    • Grind Consistency – are the ground-up particles all roughly the same size?
    • Grind level – the Palm 2.0 prefers a medium grind, but experiment with finer or coarser grinds to see if it achieves the result you are after.
    • Amount Used – Some vaporizers thrive when loaded fully. Others, not so much. Start with the Palm 2.0 half full, and adjust as needed.
    • Draw Rate – Convection vaporizers with good airflow can have their temperatures altered by the speed at which you draw a breath. As the air passes over the heating element, obviously it heats up. If you draw fast, causing the air to move quickly over the heating element, it only has “X” amount of time to heat up. However If you have a slow draw rate, the air has much more time to heat up, and therefore will deliver a much warmer air to your blends. A fast draw rate will give cooler temps, and a slower draw rate will give warmer temps.

Maintenance

Keeping your Palm 2.0 clean is the best way to ensure its peak performance.

  • The screens will take most of the buildup. The included brush and chenille stick will clean them.
  • To clean the screen further, Run a fully charged battery, with no blend in the unit. The screen will heat up and cook off any buildup that can then be brushed off.Never use liquids of any kind to clean the Palm 2.0.
  • The Palm 2.0 body can be cleaned with a warm, barely damp cloth. Always remove the battery from the Palm 2.0 before cleaning, and allow it to cool down completely. Never bring liquids near the Palm 2.0!
  • Emptying the heating chamber immediately after use will cut down on the buildup you experience.

Need Assistance with your Palm 2.0?

Try these Solutions to common issues:

A: Ensure all connections are tight and that the battery is inserted correctly. Make sure the battery is fully charged.
A: If you have checked that the batteries are charged and that the red light is glowing inside the small grill on the Palm 2.0 and you are still not getting vapor production, check to see that the top cap/mouthpiece is on securely. If not, it may allow fresh air into the heating chamber in a way that prevents vapors from traveling to you. Check to make sure the blend is fresh and has not already been vaporized.
A: Try and shake more frequently and adjust your draw rate to a slightly faster speed. Shaking will prevent
the same blend from being in contact with the heating screen the entire time, and a faster draw rate will help lower the temperature slightly.

If these troubleshooting tips don’t work, please contact us.

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1 Year Palm 2.0 Warranty Info

All Palm 2.0 warranty requests and service are handled by the manufacturer.

  • Visit the MFR’s website and look for the Warranty section.

VB Palm 2.0 1 Year Limited Product Warranty

VB Palm 2.0 has a 1 Year Limited Product Warranty which covers your vaporizer against defects in manufacturing, parts and labor. If your VB breaks during warranty coverage, we will fix or replace it.

The Battery has a 90 Day Limited Warranty.

Receipt of purchase required.

-All Palm 2.0 warranty requests are service are handled by VB inc.

-“If your Palm 2.0 breaks during warranty coverage, we will fix or replace it.”

If you need more information about Palm 2.0’s Warranty, please contact us

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