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 Launch Box – Vape Vitals
Manufacturer Magic-Flight
Style Portable
Method Conduction and Infra-Red
Warranty Lifetime
Replacement Parts See Them All
MSRP $119.00
 
 

magic-flight-launch-box-vape-world-kb-main-image

Brief Overview

Beautifully crafted and intuitively designed, the Magic-Flight Launch Box is the portable conduction vaporizer of choice. The Launch Box is powered by a rechargeable AA NiMH battery and holds the title of the world’s smallest electronic vaporizer, making it the perfect option for low-profile vaporizing on-the-go.

See User Guides below for full usage information.
 

Get to know the Magic-Flight Launch Box

Using Your Launch Box

A: It’s easy! Magic-Flight has provided a nice User Guide, see the tab on the left. But simply put, grind your clean blend material to a fine consistency using a regular grinder. Slide the lid to one side and sprinkle your material into the trench. Close the lid, firmly press a freshly charged battery into the Box, and start enjoying your vapor. After each draw, withdraw the battery, and shake the Box to stir the material inside — this ensures that the Box is always fresh and ready when you need it. Repeat as needed.

The stored electrical energy in the battery is carried to a heating element in the trench of the Box which gently warms your blends. The Box provides just enough heat to release the active ingredients as a vapor without causing over-heating to occur. how-the-mflb-works

A: Start by looking into the draw hole or draw tube just after you put in the battery. When you press the battery into the Box, you should see a light. Wait until you can also see vapor appear, usually within a few seconds. At this point begin your draw, using the temperature/taste of the vapor itself as a guide how fast to draw. Faster drawing means cooler temperatures and slower drawing means hotter temperatures; however, please be aware that under normal operating conditions, it is unlikely that you will be able to draw so slowly as to cause the taste to resemble that of traditional methods. (this is by design)

Note that if you begin your draw too soon, you can easily cool down the screen too quickly and you will get little or no vapor. If you wait too long, however, you will overheat and probably wind up with an unevenly cooked trench.

Whatever rate of draw you choose, continue until you can hold no more and then while holding your breath, shake the Box so as to tumble the loaded materials. You only need to shake or tap the Box enough to ensure that the trench comes free and there is an even mixing of the loaded materials in the bottom of the groove (or “trench”). Breathe out while settling the materials in the trench again. (A gentle side to side motion is usually enough for this, but the Box construction is robust so you can shake it as hard as you like.) Look into down the draw hole to check for vapor again, and begin your next slow draw. Repeat this cycle until the taste has changed significantly and/or the color of the blend has changed significantly. When you are finished, remove the battery.

Again, if the blend has noticeably changed color, then it is certain that vapor has been produced. Otherwise, please check that the battery is charged and that the Box is heating sufficiently. You should have no trouble completely cooking a single trench with a single battery.

Micro-hitting is taking a series of quick short puffs with pauses between them but without exhaling, all on a single battery connection. This method is capable of producing a thicker cloud, which is sought after by many users. Keep in mind that thicker clouds are hotter and harsher, and could cause coughing.

A: YES! It is important to have the material finely ground for best results. Not grinding finely enough is a classic LB rookie mistake.

Your ground material should at least pass without pressure/force through the mesh of a common window screen. If it is this fine or finer, then that is a good start. Magic-Flight’s standard “calibration test load” has an average “grain size” of 30 thousandths of an inch — it’s fairly fine, but not powder. That would be a 200 Mesh filter, or approximately 75 microns particulate. Perhaps similar to an average grain of table salt and a little more. Clean picked material is processed using a conventional grinder and then reprocessed using an electric grinder before grading — this provides a consistent standard to test with. Most users would not need to go through this much effort.

Start with dry clean blend (no stems or seeds) and use a good grinder. There are as many opinions about grinders as there are about vaporizers. In general, however, it’s agreed that a two-piece yields finer grind than a four-piece. This is because the blend stays in the grinding area in a two-piece but falls through to a collecting chamber in a four-piece. The suggested method to get finer grind from a four-piece is to invert it for a few turns. This can be messy if you’re using the powder catcher.

Electric ones work especially well, particularly on dry material; however, it is easy to overgrind and some electrics can be difficult to keep clean — or more importantly to some, it can be hard to get back everything that went into one.

If your blend isn’t ground finely enough, it won’t heat evenly and your vapor yield is reduced. Many users remove the blend after a couple of draws, when the material is thoroughly dry, and crumble it with their fingers before re-loading. This exposes more area to vaporization and helps ensure even heating.

If in doubt, or concerned especially with efficiency, using smaller amounts can be helpful in some situations.

A: Each filling will take between 50 to 100 milligrams of material (depending on the blend, appx. 1/4 of a teaspoon).

We recommend that you add ground, loosely loaded material until it is level with the groove (but do not fill the chamber), even if this may be more than you would normally need. Because the Box is able to heat up nearly instantly (no waiting), it is convenient to use. Because the Box is also able to cool off again nearly instantly, it does not waste any material either. The Box only requires battery power when you are actually drawing on it.

Instant on and instant off heating means you can control exactly when doses are delivered with the Box. Vapor is dispensed only when you want it — which means no wasted vapors (more efficient). By removing the battery when you are done taking a draw, the rest of the un-vaped material can simply wait to be cooked later (even hours later). When not in use, the Box simply stores your loaded material unchanged. This is very different than most other vape units which must cook the entire amount to completion once they have been started.

By filling to level, you will be getting more overall vapor per charged battery. Each charged battery will provide the same heating in the Box whether it is fully loaded or empty. Therefore, any part of the unit which is hot but not loaded wastes heat and battery charge. You may as well load it fully and get the full benefit of the battery energy. Also, under filling the Box can result in lower vapor density (the ratio of vapor to air).

A: Roughly four seconds.
A: The temperature of the Launch-Box is fixed. There is no adjustment necessary.
A: The grind level and consistency is very important to the Launch-Box. A finer grind will be utilized far more efficiently.
A: The Launch-Box was created for aromatic blends, but Magic-Flight has created some concentrate trays that sit inside the Launch-Box and allow for the use of liquids and concentrates.
A: Yes — it should work fine; however, Magic-Flight recommends that people load it with unloaded material (finely ground but not powder) until it is level with the shoulder (i.e. do not fill the entire chamber) even though this might be more than you would normally need. The instant-on and instant-off heating means that you can control the dosage via the heat and draw time. Remove the battery when you are done taking a draw and the rest of the un-vaped material can simply wait to be cooked later (even hours later). Vapor is only produced when you want it — no heat latency means no wasted vapors. This is very different than most other vape units which must cook the entire trough to completion once they have been started.
A: The Launch-Box uses stainless steel for its trough, quality hardwoods for the box, and borosilicate glass for the stem.
A: Stainless Steel
A: With proper use, the Launch-Box should never overheat anything. Proper use means shaking the trough between draws, not overloading, and taking repetitive small sips.
A: The small indicator light (located under the screen at the back of the heating chamber) lets you know if the battery is making contact. You can see the light if you look directly into the inhaling hole or, if you use one, the drawing tube. It also gives an indication of how much battery strength is left. Towards the end of the battery charge, the light dims and reddens somewhat.
A: Done properly, you get a constant vapor supply. The draw rate needs to be slow for this — think of sipping from a teacup. If you pull too fast, it will get more airy. The taste is an immediate feedback and a good guide.
A: The Box will vape any amount less than a full trench without any problem. You could put 1/100 of a trench in if that is what you wanted — and you would get at least 3/100ths vapor from it (and probably a lot more, compared to traditional methods). If you wanted to vaporize only/exactly one tiny speck — a single grain — of material, the Box is one of a very few vapes on the market (short of lab gear) that has any hope of doing this. The only disadvantage is that nearly the same amount of battery power is consumed regardless of the trough size.
A: Native mode means drawing from the Box without using an attachment such as a whip or tube. This is the intended usage mode for which the Box was originally designed/optimized. Anything that is provided as an attachment is due to user choice, not because it is necessary. In fact, using the Box in its native mode has the specific advantages of 1) increased efficiency (since there is no condensation effect, there is no wasted/lost vapor), and 2) greater accuracy/sensitivity (since the temp/taste feedback is not muted by distance). Magic-Flight strongly suggests that people at least try to use the Box native as this will provide a much more satisfying experience overall.

A minor design point with the Box is that it can be used in native mode while lying down flat on your back. The draw hole is positioned near the bottom edge of the Box allowing for one to hold the Box overhand (if you are right handed) and still be able to draw from the Box while keeping it level to the floor. Your lower lip would be on the bottom face of the Box and the upper lip is just above the draw hole. This makes using the Box accessible to people who are in a bed and cannot raise their head up.

A: The user manages the temperature with breath control. This tends to be a far more practical, responsive, and reliable “feedback circuit” than anything that could be built digitally — especially when different users have different needs. It tends to get around the parallel problems of “is it set right?” and “one setting for everyone” somewhat automatically.

Our recommendation is to ensure that the lips are placed a little above and below the draw hole and to receive the vapor in whole form into the open cavity of the mouth. If the temp/taste seems high, draw a little faster (has a cooling effect), or alternately, stop the heating and start over. It is best to leave a little bit of lung capacity to draw the remaining vapor fully into the lungs before releasing. A long steady draw is optimal. The steady state method is more vapor efficient and more accurately reflects the design method-of-usage intentions of the Box.

The battery is left in for the duration of the draw, or if taking multiple draws, for as long as the trough lasts. You must remember to retract, remove, or invert the battery when you are finished taking draws off the Box. Like with the wind, faster tends to mean cooler. To get higher temperatures in the load, you need to draw very slowly. If drawing directly from the Box (ie, using the Box in the “native mode”), you will also be able to sense the temperature of the vapor stream as well as the taste (this is the recommended practice).

For best taste, it is important to tap or shake (stir) the Box frequently.

A: The Box is usually calibrated to be at 380 Fahrenheit four seconds after the moment the Box is started, assuming a fairly slow constant draw rate and average environmental conditions.
A: The temperature in the device is controlled by the draw rate (ie, breath control). Like with the wind, faster tends to mean cooler. To get higher temperatures in the load, you need to draw very slowly. By drawing directly from the Box (ie, using the Box in the ‘native’ mode), you will also be able to sense the temperature of the vapor stream as well as the taste (this is the recommended practice). Also, the battery is left in only for the duration of the draw, (or if taking multiple draws in quick succession, for as long as the blend lasts). The Box user MUST remember to retract or remove the battery when you are finished taking a draw, otherwise the blend will get too hot.
A: The most common complaint from a new user is that it does not cook evenly. The degree of evenness is primarily a result of these factors:

  • The fineness of the grind.
  • The degree of blend mixing, via stirring, tumbling, or shaking.
  • The volume of the load.
  • the average length of time in any given heating cycle (or draw).

the average length of time in any given heating cycle (or draw).
The importance of grinding finely cannot be overstressed. To achieve optimal evenness: grind fine, load less, heat longer (but don’t wait for the battery!), and mix/shake often and thoroughly. Under these conditions the Box can deliver very even and complete extractions. Almost every user who reports uneven heating learns to correct the problem with proper grinding and technique.

A: The Magic-Flight Launch Box is shipped with two peeled AA rechargeable NiMh battery (2000mAh or higher) and a compact battery charger. Additional stock batteries compatible with the Launch Box may be purchased from the Online Store. We recommend that frequent users purchase extra stock batteries.

Warning: alkaline or any other battery chemistry will not work with the Box. You MUST use NiMH type rechargeable batteries.

Rechargeable batteries must be fully charged before use (about 4 hours of charge time with our bundled charger), and may be left in the provided charger between sessions. A single fully charged battery can be expected to provide enough power for 5 minutes of drawable vapor.

A: The Launch-Box will work with other batteries besides the ones included with the original Launch-Box Complete Kit, however they must still be NIMH rechargeable batteries, and have their labels peeled off.
A: The Launch-Box battery caps are an important item to keep with your batteries. These caps should be placed on the nippled end of your batteries when they are not on the charger or in use. This will prevent the batteries from coming in contact with coins, keys, or other items that may cause the battery to heat.
A: The simplest and easiest way is to figure that one battery will support (roughly) one trough. One trough will provide between 4 to 8 draws, depending on your usage/taste preferences. Some people will be able to get more than this (2 or 3 loads) or more draws per trough (up to 12), but we recommend keeping more charged batteries on hand than you think you may need.

For example, let’s say you are calculating how many batteries you will need on a camping trip. A conservative estimate would be to figure that one Box filling will be sufficient for one person and will require one charged battery. Therefore, if you had two people who wanted to use the same Box twice a day for two days, that would be 8 Box loads and therefore 8 charged batteries.

A: The provided batteries, if treated well (not overheated) can be expected to support 500 recharge cycles. Therefore, even a heavy user who works the Box several times a day can expect the rechargeable batteries to last quite a long time (think months, if not years). Although we do not make the batteries, we have found them to be very reliable over the long term.
A: The biggest potential problem in cold (below freezing) temperatures is loss of battery power. All batteries perform less effectively when they get cold. If the batteries are kept reasonably warm, e.g. in an inside pocket next to your body, the Box will work just fine.
A: Inside the battery slot should be a foam ‘pushback ring‘ that slightly ejects your battery when you stop squeezing.

Cleaning & Maintenance

A: Always unplug the vaporizer from the electrical outlet if using the AC adapter and allow to cool COMPLETELY before cleaning, 30 minutes should be sufficient.

Do not attempt any internal or external repairs to your unit as doing so may cause fatal injury – or worse – void your warranty! (Please contact us if you feel something is wrong with your vaporizer.)

The Box shouldn’t require much maintenance or cleaning if you brush it out after each load. This technique has been proven to work well:

1 With the cover open, turn the Box over and dump whatever residue is left after your last vaping session (the ‘ABV’).
2 Make sure the screen is cool, then brush gently.
3 Blow against the screen to remove any remaining dust.

Remember to do this after every load.

It is okay to use isopropyl alcohol to clean the draw tube accessory, as long as you do not leave it in the alcohol for too long (minutes are fine; hours are not good). One good method is to use a regular pipe cleaner soaked in ISO to clean the acrylic draw tube, and then allow it to dry.

It’s also okay to wipe down the outside of the Box with a soft cloth and a gentle cleaner (perhaps a drop of dishwashing liquid) but remember how you use it. If you do use a soap make sure you don’t get it inside the heating chamber, and of course don’t leave residue on the areas that you put in your mouth.

Always make sure your vaporizer is COMPLETELY dry before plugging it back in.

A: Inspect your Launch-Box often, specifically the screen and glass stem. Use the included brush on the screen, or heat an empty chamber on high for deeper cleaning if necessary.
A: Yes, but only on the glass stem. See the ‘Cleaning’ tab for full cleaning instructions.
A: The Launch-Box is a very indestructible vaporizer. Very few things could break on it, but if they do, Magic-Flight has a lifetime warranty.
A: Overall, the Box is very durable (can be dropped without harm, etc). Occasionally people break the lid off when the Box is open (don’t hold the box by the lid), or by dropping it on an especially hard surface. The Box is designed to withstand side to side shaking as part of the normal technique of usage.

The only part which is delicate is the internal screen which is very thin — use only the provided brush as a tool in direct contact with the screen. The screen itself is not replaceable. If the screen becomes damaged (whatever the reason) we send a replacement Box unit for free (it’s part of the warranty).

A: No, generally not. By acting as an emission surface, it rarely collects any sort of residue, even after long term usage.

It is normal, however, for the color of the screen to darken with time. This does not affect the functionality of the Box.

A: Yes that is fine. Just be sure that the battery does not get too hot — do not leave it in too long (ie, not more than 60 seconds).
A: Yes. The screen is not that fragile — you can use the brush too. Opening the Box lid and blowing directly into it sharply is usually enough to clear everything. Magic-Flight emphasizes the screen in the instructions as there are some purchasers who are less than mechanically adept and need to be told — else they will likely damage the screen.
A: Open the Box and turn it over. Place the cover on a sturdy flat surface. Apply a light coating of toothpaste, just enough to cover the dirty area. Use an old toothbrush or even a paper towel to rub gently in a circular motion until the cover is clean. Be careful not to apply pressure in a way that could snap the cover. Rinse with a little water. (Most people aren’t aware that toothpaste contains a fine abrasive that is excellent for cleaning Plexiglas. It will even remove fine scratches.)
A: Go ahead and try to tuck it back. (A flat wooden toothpick is a good tool for this). If you have any troubles and/or are unable to close the gap (ie, if material ends up below the screen), just send Magic-Flight a private note with your address and Box number and they will send you a functional warranty replacement unit.
A: The screen tends to not clog because it does not act as a condensation surface — in fact, it is a significant aspect of the Box design to avoid the possibility of condensation to the largest extent possible. Due to the inherent distribution of heat, the screen is unlikely to clog as in other devices because it is never colder than the loaded material, even after months of usage. Naturally, this makes maintaining the Box easier.
A: The following materials are used in the construction of the Box:

  • Select maple hardwoods
  • Stainless steel screen (the same material used in high-end cookware)
    • There is no solder(lead) used in screen bonding.
  • Acrylic (Plexi-glass) cover
  • Steel pins and a stainless steel spring clip (for the cover)
  • The added/optional draw pipe accessory (not necessary to use the Box) are now made of glass (they were previously made of Acrylic).

There are no hazardous materials used anywhere in the Box, so yes, the Box is safe. None of these components or materials ever get hot enough to be of any concern.

Ordering – Returns – Warranty

A: Lifetime!
A: Lifetime warranties won’t require extension.
A: Magic-Flight handles all warranty requests for the Launch-Box. See the ‘Warranty’ tab on the left for more information.
A: Your warranty begins on your purchase date. When you contact Magic-Flight, all you need is the serial number on your Launch-Box.
A: Magic-Flights are no longer shipping the kits with velvet pouches. Please note that the velvet bag’s purpose was to protect and create padding inside the kit in transit. Through research it was found that the bags were not well received in use. To create greater protection in the kits during transit they have introduced the upgraded felt-lined tins, all tins are now being shipped with felt lining.
A: The Magic-Flight has been updated with a new lid that clicks in place without needing the bands to stay closed.
A: The screen is soldered into the unit and can be easily cleaned with the included brush. If the screen tears or becomes loose, this will be covered under the manufacturer’s lifetime warranty.
A: Yes. The warranty applies to whomever is the current owner/user of the Box. Each Launch Box has a unique serial number. The warranty is transferable as long as that particular serial number has not been previously warrantied. Each warranty replacement box that is issued contains a new unique serial number. As a company we track the history of each serial number that is issued and will know if someone is attempting to warranty the same serial number twice.

Once a warranty claim has been approved it is our policy to send out the replacement box along with directions on sending the old box back. We do this as a convenience to our Launch Box owners so that they will be without their box the least amount of time possible. It is a courtesy to them, it is also a matter of good faith and trust that they will return the used box back to us. If a Launch Box owner submitted a warranty claim with us, but instead of sending their old Box back, they elected to sell it to you instead, they are in violation of their lifetime functional warranty.

If you purchase a used box, and it has already been warrantied before, this renders the warranty invalid for both boxes. We do not recommend purchasing used units, buy used units at your own risk. If you must buy used, only buy used units from people you trust or personally know. If you are purchasing a used unit but aren’t sure about it’s warranty status, you may email us with the serial number and we will verify it’s validity for you.

A: Yes they will. They will even warranty units that have been modified for reasons of artistry or improved functionality.

They do make an exception for units which in their opinion were deliberately damaged (ie, for the purpose of making a warranty claim) will be charged at full retail price.

A: From Magic-Flight: Yes, we really do mean it — if you contact us in 20 years with a broken Box, we will issue a replacement. The standard assumptions apply — that we still exist, etc. Contacting us by email is probably the most reliable means of communication. We do try to answer everything within one business day, but allow us at least 2 in case it gets really busy.
A: Not all problems are repairable, however Magic-Flight will work to issue as near an equivalent a replacement as is available in such cases. To repair a unit that has had artistic embellishments or for special woods, you will have to send an email with a description of the problem (pictures recommended), the box serial number, and the postal return address, indicating clearly that this is to be a unit repair, rather than a warranty replacement. If Magic-Flight accepts that repair, rather than replacement, is the best option, they will provide instructions for packaging and returning the unit to the factory. Typically, for all returned units the screen must be completely removed, the wood cleaned as best as possible, and then the Box must be securely and completely wrapped in foil and sealed in a zip lock bag. It is important that the email correspondence with the return address be included in the return package so that Magic-Flight’s staff can track it more easily. Depending on the nature of the repair, it could take up to 4 weeks to process it and send it back.
A: Yes! We require two photos during the warranty process. The first is of the back of the Box showing the serial number. The second photo is of the issue you are having with your Box. Any camera will work for these pictures as long as it can produce a clear, non blurry photo. Most modern camera phones will be able to produce an acceptable photo. If a photo you submit is not clear, you will be asked to reshoot the photos. If you do not own a camera, you must make arrangements to borrow one when submitting your warranty claim.

If you have any other questions about the Launch Box vaporizer, please Contact us!

Magic Flight

Product Dimensions 2.5in x 1.5in x .9in (6.4cm x 3.8cm x 2.28cm)
Package Dimensions 5in x 3.75in x 2in (12.7cm x 9.5cm x 5.1cm)
Product Weight 1.2oz (34g)
Package Weight .7lbs (.204kg)
Power Source(s) AA Peeled NiMh 2000mAh (Included)
110V(Home) or 12V(Auto) Adapter (Optional)
Battery Type Li-Ion AA (No Label)
Replaceable Battery Yes
Charging Options AA 110V Wall Charger (included)
Heating Element Stainless Steel Mesh
Warm-Up Time 5 Seconds
Vapor Path Stainless Steel, Wood, Glass(Optional)
Vapor Delivery Method Direct Draw
Country of Manufacture San Diego, CA, USA
Warranty Lifetime

Included with Purchase:

  • Magic-Flight Launch Box
  • 2x Rechargeable NiMH Glyph Batteries With Caps
  • Battery Charger
  • Felt-lined Decorative Tin
  • Glass Draw Stem
  • Cleaning Brush
  • User Manual

contents_2

Magic Flight Hardwood Options

Magic-Flight Options

Walnut – Cherry – Maple & Various Lid Engravings – Designs Subject to Change

Launch Box User Guides

*Adobe Reader or PDF viewer Required

Getting the Most Out of Your Launch Box

  • Grind your aromatic blends finely. We highly recommend using the Finishing Grinder from Magic-Flight. Not only does it grind perfectly for the needs of the Launch-Box, it sits perfectly on top of the trough, so the moment your blend is ground, it falls instantly into the Launch Box.
  • Once vapors appear in the heating chamber, begin to take repetitive small ‘sips’ on the stem. This is best described as sipping on champagne, repeatedly. Draw a little, pause, draw a little, pause…you get the idea.
  • In between draws, be sure to shake your Launch Box to properly mix the blends. The Launch Box is a conduction vaporizer, so the blends that come in contact with the screen will warm up first. As you go, skaking the Launch Box to agitate/mix the blends will help expose everything to the screen.

Maintaining Your Launch Box

mflb-brush_1_1

A: The Box shouldn’t require much maintenance or cleaning if you brush it out after each load. This technique has been proven to work well:

1 With the cover open, turn the Box over and dump whatever residue is left after your last vaping session (the ‘ABV’).
2 Make sure the screen is cool, then brush gently.
3 Blow against the screen to remove any remaining dust.

Remember to do this after every load.

It is okay to use isopropyl alcohol to clean the draw tube accessory, as long as you do not leave it in the alcohol for too long (minutes are fine; hours are not good). One good method is to use a regular pipe cleaner soaked in ISO to clean the acrylic draw tube, and then allow it to dry.

It’s also okay to wipe down the outside of the Box with a soft cloth and a gentle cleaner (perhaps a drop of dishwashing liquid) but remember how you use it. If you do use a soap make sure you don’t get it inside the heating chamber, and of course don’t leave residue on the areas that you put in your mouth.

A: Yes that is fine. Just be sure that the battery does not get too hot — do not leave it in too long (ie, not more than 60 seconds).
A: Yes. The screen is not that fragile — you can use the brush too. Opening the Box lid and blowing directly into it sharply is usually enough to clear everything. Magic-Flight emphasizes the screen in the instructions as there are some purchasers who are less than mechanically adept and need to be told — else they will likely damage the screen.
A: Open the Box and turn it over. Place the cover on a sturdy flat surface. Apply a light coating of toothpaste, just enough to cover the dirty area. Use an old toothbrush or even a paper towel to rub gently in a circular motion until the cover is clean. Be careful not to apply pressure in a way that could snap the cover. Rinse with a little water. (Most people aren’t aware that toothpaste contains a fine abrasive that is excellent for cleaning Plexiglas. It will even remove fine scratches.)

Need Assistance with your Launch Box?

Try these Solutions to common issues:

A: One thing you might try to remove any residual smells is to clean the Box as best you can with the provided brush and some isopropyl alcohol (not much, do not dunk the Box or let ISO soak into the wood!) and with it empty and the lid open, put the battery in with firm contact for 1 or 2 minutes. Check the battery from time to time to ensure that it is not getting too hot — ie, don’t let it get any hotter than a fresh cup of coffee.

Another trick you might try (after the above) is to blow a lot of warm air through the Box (lid open again) with a hair-drier. If you try this be very sure that the lid is completely open and as far from the hot air stream from the hair-drier as possible (else the cover will soften and distort shape). A couple of minutes of this treatment should be plenty, if it is needed at all.

Also, a certain amount of screen discoloring is normal and probably does not require cleaning — the Box was designed to not really need it.

A: First, note that you should get two basic outcomes regardless of the technique you use: color change, and taste change. If neither of these occur, then either the technique is wrong or the device is not working correctly. For example, as a first test, without any drawing at all, it should be possible to turn one full trough completely brown or even black on a single charged battery. If not, then something is wrong — check the battery, charger, and that the Box is producing heat. If these tests fail, then it is probably a warranty issue and Magic-Flight will re-issue whatever is necessary to fix it. Otherwise, once you are satisfied your Box passes the basic test, it is a question of technique (or possibly the quality of the loaded materials).
A: Any vapor that is visible on exhale is wasted, therefore, by definition any device that produces visible vapor on exhale is categorically less efficient than one that does not. As such then, the ideal vapor density is exactly that which can be adsorbed by the lungs in a natural/comfortable interval of time — usually between 3 to 5 seconds. As long as one breathes deeply, lungs are fairly efficient at absorption (for most people, better than 95% uptake in 5 seconds); however, there is a limit, and vapor densities higher than that simply do not achieve as much for the volume of materials consumed.

Given the choice between having something look good vs building something that actually works, Magic-Flight definitely prefer the “works” option. Having visible vapor is also particularly a disadvantage if one is trying to be stealthy. Further, visibility is especially bad since it also implies higher levels of smell as well — even less stealthy, and in a worse way. Magic-Flight finds it especially ironic to find people asking if the Box can produce visible vapor on exhale — as if that were a good thing! Magic-Flight worked hard to optimize the Box to make it easy to deliver results without that sort of ephemera.

Also, the degree of visibility of vapor is also dependent on how hot the material was heated (ie, which components are extracted and/or created). Hotter might create more visibility, but this is also not always a good thing since it usually implies either some degree of free condensation (mist) and/or the creation of particulate matter (the traditional method we are all trying to avoid) — both of which are bad. True vapor is like a gaseous solution — it should be clear, and therefore invisible. People who speak of seeing a “milky white vapor” are actually talking about a mist that shares space with a vapor — a result of changes in temperature more than anything else (like fog at night).

A: You don’t have to remove the battery completely, but you must be sure to break the contact. If you have the pushback ring installed then all you have to do is stop pressing on the battery.

Having the battery get too hot can potentially damage the battery if it happens too often. The “damage”, if it occurs, will show up in a reduction in the number possible charge cycles. Perhaps after a bad overheating (fully charged to nothing in one 5 minute stroke) a battery instead of lasting 500 recharges, it will only take 400. Magic-Flight says “60 seconds” because they know and are certain that that is “soon enough” to be sure to have no problems. Performance in a battery decreases in proportion to its abuse.

You can probably get away with longer than 60 seconds if you are paying attention by checking the battery warmth, but that isn’t recommended. If you use the same battery without even a moments break for more than 2 solid minutes, it can also get too hot to touch comfortably. One answer is to use two batteries in alternation, if you want continuous Box heating (about 10 minutes worth).

Also, to put this into perspective, note that these concerns apply to all NiMH type batteries, not just the stock ones. Energy is energy — all of it carries some risk, regardless of form. For example, butane lighters can explode if thrown in a fire. Similar problems apply to Li batteries. To be safe, Magic-Flight ships battery cases with all outgoing stock. Respect the batteries by always putting them in their case when not in active use. That will ensure that they last a long time and never cause any trouble.

A: There are small but significant diameter variations between various manufacturers. Because Magic-Flight has had to switch battery suppliers, the tension of the battery contact coil has been adjusted accordingly. The result is that it is difficult to know which batteries fit snugly in your particular Box. Batteries from some manufacturers can feel a little loose. This might be annoying but it doesn’t interfere with use of the Box.

To operate properly, the battery needs only to contact the battery contact coil; a snug fit isn’t necessary. To achieve this, some users find it helpful to twist the battery slightly after insertion. You can also look into the battery insertion hole while holding the end of the box at right angles and see where the coil intrudes slightly into the opening. When the battery is inserted, you can gently pull the battery in the correct direction to make the best contact.

A: Yes. However, you must be sure that the battery casing is exposed to the battery contact coil when the battery is fully inserted into the Box. As long as the remaining label or tape does not interfere with that contact, the Box should work just fine.

If these troubleshooting tips don’t work, please Contact us.

Launch-Box Parts & Accessories
As an Authorized Dealer of Launch Box Products, we offer a full line of Launch Box replacement parts and accessories!
Launch-Box Accessories

Launch Box Lifetime Warranty

Magic-Flight handles all Launch Box lifeteime warranty requests and service:

  • CustomerService@Magic-Flight.com

Magic-Flight grants to all purchasers of the Launch Box vaporizer a Lifetime Functional Warranty for all Box units*. Your Launch Box carries a unique serial number, altering or removing this number renders the warranty completely void. All accessories included in the standard Launch-Box kit are covered under warranty for the first three months after the date of purchase.

*Additionally, please make note that the orange indicator light inside each Box is designed to guide you towards your perfect session and will not last forever; therefore this is the one component of your Box that cannot be covered under the Lifetime Functional Warranty. This light will stop working eventually due to the hotter-than-average environment and sharp temperature changes that it endures. Once you have perfected your technique with the Box, your use of the light will no longer be needed.

Warranty does not cover lost, stolen, defaced, or willfully damaged units. Warranty also does not cover units with the serial number sanded off or not visible. Shipping charges may apply.

* When a warranty claim is received for a Box made in limited quantities, such as items purchased through our website’s Art Cart, all warranties will be fulfilled with a Launch Box of equal retail value.

LIMITED LIFETIME WARRANTY AND RETURN POLICY FOR THE LAUNCH BOX

Magic-Flight (“Magic-Flight” or “We” or “Us”) warrants that the Launch Box® vaporizer unit, excluding instructions supplied with the product and those items non-warranted as described below, will be free from material defects. This warranty is extended to all original consumer purchasers of an original Launch Box® product purchased directly from Magic-Flight.com or an authorized seller and all subsequent owners of a Launch Box containing a valid Serial Number (“Customers” or “You”), as a limited lifetime warranty (“Warranty Period”).

Magic-Flight’s Launch Box® product is fit for normal use during the Warranty Period commencing on the date of purchase. A replacement Launch Box® will be provided on an exchange basis with a new original Launch Box® similar to your purchased model for any damaged or defective Launch Box®. Only replacements are available remedies to a damaged or defective product. Customers may not elect a refund. If after reasonable number of attempts to replace the unit a working Launch Box® is not provided, a refund in an amount equal to the purchase price paid by you, less the amount directly attributable to use by your use prior to the discovery of the damage or defect, is available to dissatisfied Customers.

Defective Items

Magic-Flight warrants against material manufacturing defects in materials and workmanship. All defective Launch Boxes® will be replaced per this warranty policy.

Damaged Items

This warranty covers damaged Launch Box units and shall apply to damage which occurs in shipment and delivery, applications and uses for which this product is intended, cosmetic damage and damage to exterior finish.

Launch Boxes® with non-intentional Customer-induced damage are warranted with some exceptions. Warranty does not cover misplaced, lost, stolen, confiscated, defaced, destroyed, abused, willfully or intentionally damaged Launch Box® units, or any unit with an illegible or missing Serial Number. A damaged Launch Box® previously modified for reasons of artistry or improved functionality will be replaced with an original Launch Box® unless otherwise authorized by Magic-Flight.

Repair services, rather than replacement services, may be available at Magic-Flight’s sole discretion for Launch Box® units upon Magic-Flight’s inspection of the damaged or defective unit. To repair a damaged or defective unit that has incorporated artistic embellishments or special woods, contact Magic-Flight with information as described above with a request for repairs rather than replacement.

Magic-Flight will provide detailed shipping instructions for returning a damaged or defective Launch Box® product for repair at its California, United States of America facility. Shipping for warranty service or repairs requires the returned Launch Box® unit to be securely wrapped in foil and sealed in a zip lock bag. Repair times may vary and may take between 4-6 weeks. DO NOT SEND IN YOUR LAUNCH BOX UNLESS EXPLICITLY INSTRUCTED TO DO SO BY MAGIC-FLIGHT.

Warranted Items

The Magic-Flight warranty extends to the Launch Box® unit and its attached components including the cover, cover lock, cover pin, trench, screen fold, and draw hole. No product registration is required.

A Launch Box® returned under warranty will be processed per this policy. Customers are responsible for the cost of insuring and shipping the product back to the Magic-Flight facility in the state of California, United States of America. Products shipped to Magic-Flight must be fully packaged to prevent any further damage to the Launch Box® during transit. Items shipped by Magic-Flight to a replacement under warranty will be shipped to Customers via ground service at Magic-Flight’s expense. Any upgrade in shipping will be at your expense.

Lifetime Warranty

This warranty is valid and guaranteed on the lifetime of the product(s) on the market.

Non-Warranted Items

Warranty excludes non-attached components of the Launch Box® including the NiMH batteries and battery charger included within the Launch Box® kit.

Every Launch Box® contains an orange indicator light inside the Launch Box® trench designed to guide you towards your perfect session. This orange light will not last forever and therefore is not covered under warranty.

Accessories

All accessories of the Launch Box® kit, including the draw stem, batteries, battery charger, and brush, are covered under a limited warranty of ninety (90) days after the date of purchase. Proof of purchase (showing date of purchase and the name of the seller) is required.

Warranty Process

For warranty service, fill out and submit our online form at mflb.it/contact. Be sure to select the Warranty department from the menu options. Upon form submission Magic-Flight will review your claim and will respond with instructions to complete your warranty claim. Customer Service endeavors to respond to warranty claims within 24-48 hours. Refrain from dismantling and tampering with the damaged goods until receiving complete instruction from Magic-Flight’s Customer Service Department (“Customer Service”). Photographic evidence will be required for all warranty claims. Customer Service reserves the right to make warranty and replacement determinations at its own discretion on a case-by-case basis.

Your Launch Box must have a serial number intact to qualify for warranty service. The warranty does not cover Launch Boxes with missing or tampered serial numbers.

Failure to follow Magic-Flight’s instructions may void your warranty subject to Magic-Flight’s discretion.

This warranty is valid only when the Launch Box® is used with appropriate equipment in conformity with the instructions described within the Magic-Flight Launch Box® Flight Guide or other instruction manual included.

This warranty is null and void if the Launch Box® is not purchased through an authorized seller as designated by Magic-Flight. This warranty is null and void if purchased on eBay®, Amazon®, Craigslist® or similar non-registered marketplace with independent sellers. You are encouraged to contact us to verify whether your Launch Box® is purchased through an authorized seller prior to purchasing your Launch Box®. In the event you purchase from an unauthorized seller, such as eBay®, Amazon®, and Craigslist®, your sole remedy is to make a claim with the sellers buyer protection program.

Warranty is null and void if the Launch Box’s® original Serial Number has been altered, changed, manipulated, counterfeited, removed, sanded or illegible.

Warranty is null and void where Magic-Flight is unable to identify a Launch Box® serial number due to counterfeiting or any other reason listed above.

Warranty is null and void for a Launch Box® with a Serial Number already processed for warranty service. Every Launch Box® is issued one unique identifying Serial Number. Serial Numbers identify Launch Boxes® for warranty service. For this reason, Magic-Flight does not recommend purchasing used Launch Box® units. Purchasers of a used Launch Box® risk purchasing previously warranted Launch Boxes®. If you must buy used, only buy used units from people you trust or personally know. If you are purchasing a used unit and need clarification about its warranty status, you may contact us with the Serial Number to verify warranty eligibility.

Serial Numbers are unique identifiers of your Launch Box product® and should not be shared or communicated with other parties.

Return Requirements and Replacement

Upon approving a warranty claim, a replacement Launch Box will be shipped to you. Your replacement under warranty will be processed after we receive, inspect, and verify your return. In special instances, and at Magic-Flight’s sole discretion, a Launch Box® may be shipped to Customer immediately upon processing the warranty claim. This process is done to reduce the time Customers remain without a Launch Box®. We will attempt to notify Customers via email with replacement details as soon as it has been fully processed.

All returned Launch Boxes® must include the original packaging material. If the original packaging materials are not available, Customers must provide reasonably adequate packaging to eliminate any damage during shipping. All items authorized for return must be shipped to Magic-Flight® at Customer’s expense via traceable shipping methods.

All returned Launch Boxes® are inspected. Launch Boxes® returned for warranty become property of Magic-Flight.

Transferability

This warranty policy is granted to all original consumer purchasers of the Launch Box®. This Warranty Policy is transferrable to all subsequent purchasers and owners so long the subsequent purchaser purchased the original Launch Box® from a source traceable to an authorized seller and the Launch Box® unit contains a valid and legible Serial Number not previously warranted.

Additional Information

If items are returned due to an error on Magic-Flight’s part, Magic-Flight will pay one-way shipping costs for the specified item as expressly approved by Magic-Flight. This policy is subject to Magic-Flight’s full claims review.

MAGIC-FLIGHT IS IN NO WAY RESPONSIBLE, UNDER ANY CIRCUMSTANCES, FOR INDIRECT OR CONSEQUENTIAL DAMAGES. MAGIC-FLIGHT IS NOT LIABLE FOR ANY COSTS THAT THE END CUSTOMER INCURS IF INDEPENDENTLY IDENTIFYING THE SOURCE OF LAUNCH BOX® PROBLEM(S), REMOVING COMPONENTS OF THE LAUNCH BOX® PRODUCT, OR SERVICING THE LAUNCH BOX PRODUCT.

WITHOUT LIMITING THE FOREGOING, PURCHASER ASSUMES ALL RISK AND LIABILITY FOR LOSS, DAMAGE OR INJURY TO PURCHASER AND PURCHASER’S PROPERTY AND TO OTHERS AND THEIR PROPERTY ARISING OUT OF THE USE, MISUSE OR INABILITY TO USE THE LAUNCH BOX® SOLD BY MAGIC-FLIGHT NOT CAUSED DIRECTLY BY THE NEGLIGENCE OF MAGIC-FLIGHT.

THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED AND DESCRIBED ABOVE, AND NO WARRANTIES WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, SHALL APPLY AFTER THE EXPRESS WARRANTY PERIODS, AND NO OTHER EXPRESS WARRANTY OR GUARANTY GIVEN BY ANY PERSON, FIRM OR CORPORATION WITH RESPECT TO THIS PRODUCT SHALL BE BINDING ON MAGIC-FLIGHT.

THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.

If you need more information about Launch Box’s Warranty, please Contact us

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