CloudPen Paragon – Vape Vitals
Manufacturer Cloud Pen
Country of Manufacture China
Style Pen
Charging Time ~ 3 hours
Warranty 1 Year
MSRP $99.99

Brief Overview

The premium Cloud Paragon vape pen fits perfectly in your hand and its the first vape pen to feature an integrated concentrate container! Unique features such as adjustable airflow, quartz/titanium atomizers and multiple heat settings ensure the flavor transfer is perfect. The large heating chamber combined with the huge battery and integrated concentrate container ensures you can vape late into the evening and never miss that magic moment.

Charging

A: The charger is USB, and therefore will work in any powered USB port.
A: When the Paragon battery is in need of a charge, the power button will flash 10 times white, blue green when pressed.

Once the red LED light turns green, the Paragon battery has been fully charged.

A: It will take about 3 hours depending on your charging source. USB charging could be somewhat slower if not using the AC adapter.

Temperature

A: By clicking the power button 3 times. It will change from low, medium and high.
A: No you don’t, it will remember your last set temperature!

Usage

A: As with most pen vaporizers, the Paragon is super easy to use. Refer to the full instructions located on the ‘User Guide’ tab, but here is a quick rundown on using the Paragon :

Charge the Paragon: This could take a few hours the first time, but subsequent charges should not take longer than 45-60 minutes.

Load the Paragon: Loading the crucible is easily done by removing the mouthpiece, and using the included tool to apply your concentrates on top of the atomizer coil. Do not load too much, more than a sessions worth is definitely too much. Ensure the concentrate is making contact with the atomizer before you replace the mouthpiece. Make sure not to touch the coil with the tool to avoid potentially damaging the coil.

Set Voltage: Click the power button 3 times to set the voltage from Low, medium and high for different types of rips.

Power up and draw: If the safety on the Paragon is locked, unlock by pressing the button five times. This enables the power switch and the Paragon is ready to use. Press the button and immediately begin drawing from the Paragon Draw until you have had your fill, or the 20-second shut off turns the atomizer off.

A: By adjusting the airflow you can control the type of hit you get, less airflow would be a bigger cloud, more airflow would be smaller cloud.
A: The Paragon heats up instantly. With a powerful 6500 micro Amp battery, the Paragon heats up fast, and keeps heating long past other vaporizers of this size.
A: The Paragon was designed solely for concentrates. It ships with a crucible/atomizer for solid concentrates that melt cleanly.
A: It’s best to not fill the heating chamber full. Just apply enough for one session at a time. The Paragon was not designed to hold more than one session at a time.
A: Never, you could damage the atomizer very easily. The only thing that should ever enter the crucible is the concentrate.

Accessory

A: You can replace them very easily by disconnecting them from the battery, and replace with a fresh atomizer/tank.
A: No it does not.
A: The atomizer should be replaced as needed on the Paragon. Over time even the purest concentrates will allow buildup to collect on the Atomizer coil; removing this with a tool will damage the coil.

Atomizers will last 4-5 weeks with normal use. Your experience may vary.

Common Product Issues

A: Yes, after 20 seconds of use, the Paragon will power off.

There is also a safety on the power switch, clicking it five times turns off the power button, and repeating this turns the button back on. This is great if you have the Paragon in your purse, or pocket, as it prevents it from going off accidentally and wasting your battery, or worse.

As a general safety rule, do not leave the Paragon unattended while powered on.

Cleaning & Maintenance

A: Any concentrate that may have collected on the body of your Paragon can be removed with a warm damp cloth.

If you need to remove concentrate from inside the tank, its not advisable, but you can do so using your Paragon Tool. USE CAUTION and be extremely careful not to damage the atomizer coil.

Within the crucible of your Paragon tank, the coil works to clean itself by clearing off any residue that comes in contact with it. We don’t recommend using any type of liquid cleaning agent in the Paragon tank, as doing so could cause it to malfunction.

A: Within the actual tank of your Paragon Tank, the coil works to clean itself by clearing off any residue that comes in contact with it. We don’t recommend using any type of liquid cleaning agent in the Paragon Tank, as doing so could cause it to malfunction. If you need to remove concentrate from the tank, you can do so using your Paragon Tool, but we suggest avoiding putting any metal near the atomizer.
A: On certain parts alcohol is fine. The top cap will incur the most buildup, soaking it in alcohol or cleaning with alcohol soaked cotton swab are effective cleaning methods.

Cleaning the atomizer is not recommended, replace as needed.

Make sure you don’t expose the atomizer or battery to any liquids whatsoever. If you need to clean the outside of the Paragon, use a warm damp cloth. If the Paragon gets wet in any way, allow to dry in the sun or a warm dry area until COMPLETELY DRY. Attempting to use the Paragon if wet will cause serious damage to the unit.

A: The top cap and mouthpiece will incur the most buildup, soaking them in alcohol or cleaning with alcohol soaked cotton swab are effective cleaning methods. Make sure you don’t expose the atomizer or battery to any liquids whatsoever.

Ordering / Returns / Warranty

A: 1 Year
A: Please contact Cloud for warranty service.
Product Weight .21lb
Charging Options USB
Battery Type 2200mAh
Battery Style Barrel
Battery Capacity 2200mAh
Replaceable Battery No
Recharge Time ~ 3 Hours
Tank Style Dual Quartz
Tank Capacity One Session
Tank Material Ceramic
Heating Element Quartz rod and TI coil wrap
Warm-Up Time ~ 2 Seconds
Vapor Path Stainless Steel
Vapor Delivery Method Direct Draw
Method Conduction
Warranty 1 Year

Included with Purchase:

  • 2200mAh Cloud Paragon Battery
  • Mouthpiece
  • Dual Ceramic-rod Titanium Coil Atomizer
  • C-Tensil Concentrate Tool
  • Micro USB Cable

CloudPen Paragon Colors

The CloudPen Paragon has an excellent finish available in Black.

Getting the Most Out of Your CloudPen Paragon

  • Drawing after the heater has cooled down will allow the air vents to stay free of blockage.
  • Never leave a Paragon in a hot car. Ever.
  • Allowing the Paragon to freeze can damage the atomizer. Avoid temperatures below 40 degrees.
  • Use caution with the included tool, as it could damage the atomizer coil if you aren’t careful.
  • Overloading more than one session’s worth of concentrate is a potential recipe for mess.

Need Assistance with your CloudPen Paragon?

Try these Solutions to common issues:

A: A few things could be causing this. Is the 5-click safety lock in place? Try clicking your Paragon button five times and see if anything happens.

Are you getting any light at all from the button? If not, make sure that its charged properly. This seems obvious, until you realize the power strip you were plugged into wasn’t turned on. Or…the USB port you were plugged into wasn’t actually a powered USB port. Or…there are many reasons to think your vaporizer is charging…when it isn’t. It happens all the time.

If you have charged it fully, and unlocked the power button, and are still getting no vapors, remove the mouthpiece, press the button, and see if the atomizer is at least getting warm?

If you have no activity from a fully charged Paragon, it’s possible that your atomizer has died. We’ll have replacement cartridges available.

A: Make sure your Paragon is fully charged, and the atomizer coil is fully seated and loaded properly (not overloaded).
A: If this occurs, allow the Paragon to heat up for five seconds, and try to draw, this should allow the concentrate blockage to free itself.

As you continue to use the Paragon, be mindful of this blockage potential. One trick to prevent it from happening is to continue to draw through through the Paragon once a minute as it is cooling. Once all the internals have cooled to room temperature, you can stop.

If these troubleshooting tips don’t work, please Contact us.

Warranty Contact

CloudPen
1 (800) 721-0416
support@cloudpenz.com

MANUFACTURER’S WARRANTY FOR CLOUDPEN PARAGON VAPORIZERS
All sales are final. Cloud Pen™ does not offer refunds on any purchases. Exchanges may be made for identical product within the 30-day warranty period if product is deemed defective and unused.

Before first use of your Cloud Pen™, we strongly recommend checking all attachments without materials inside to ensure functionality. If you notice any issues, contact us immediately and do not use your product. Products are eligible for warranty exchanges only if unused.

We offer a 30 day limited warranty on Cloud Pen™ atomizers found to be defective and unused.
12 Months – Warranty on Cloud Pen™ micro USB batteries deemed defective (lithium ion batteries only).

Cloud Pen™ products purchased from an authorized Cloud Pen dealer must be registered to receive warranty service. Products purchased from an authorized Cloud Pen dealer are covered under warranty against defects in material and workmanship for a period of 12 months from the date of the original retail purchase. If the product is deemed defective, Cloud Pen™ at its discretion will exchange the product with a equivalent functional product that is new or refurbished.

Items that have been used, broken due to accidental damage such as dropping of the product or water damaged, abused, modified, or products past their 30-day warranty period (12-month period for authorized retailer purchases) are non-exchangeable. Warranty covers defects in material or workmanship only. Cloud Pen reserves the right to refuse warranty service if loss of functionality is not related to a defect in material or workmanship.

We do NOT cover normal wear and tear, used atomizers, scratches, loss or theft, or accidental damage. This warranty excludes damages resulting from abuse, accident, modifications or other causes that are not defects in materials and workmanship. Any customization made to your Cloud Pen™ will void your warranty.

All Cloud Pen™ Atomizers are disposable attachments. Due to the nature of the product, unused atomizers are covered by a 30 day exchange warranty.
Use of an atomizer will void your warranty. Please keep in mind that movement to the atomizer coils will not allow it to heat up properly.
It is highly recommended to season each new atomizer before first use. Do not over fill your atomizer.

Contact CloudPens if you have questions.

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